Who we are

Our website address is: https://tpowerone.com.

At TPOWER Official, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our gaming services. We operate under a “Privacy by Design” principle, ensuring that data protection is integrated into our platform’s core architecture.

Data We Collect

To provide a secure and legal gaming environment, we collect the following:

  • Identity Data: Full name, date of birth, and gender.
  • Contact Data: Email address and phone number
  • Financial Data: E-wallet identifiers and transaction history.
  • Technical Data: IP address, device fingerprints, browser type, and geolocation (essential for jurisdictional compliance).
  • Behavioral Data: Betting patterns, time spent on games, and deposit frequency (used for Responsible Gaming monitoring).

How We Use Your Data

We process your information based on three legal pillars:

  1. Contractual Necessity: To manage your account and process bets/withdrawals.
  2. Legal Obligation: To comply with Anti-Money Laundering (AML) laws and verify your age/identity.
  3. Legitimate Interest: To monitor for fraudulent activity and identify “markers of harm” related to problem gambling.

Responsible Gaming & Automated Profiling

In accordance with 2026 regulatory standards, we use automated systems to analyze your gaming behavior.

Note: If our algorithms detect patterns suggesting at-risk gambling behavior, we may temporarily restrict account features or contact you with resources. You have the right to request a human review of any automated decision that significantly affects your account status.

Data Sharing & Third Parties

We do not sell your data. We only share information with:

  • Payment Processors: To facilitate your transactions.
  • Identity Verification Services: (e.g., Jumio, Onfido) to prevent fraud.
  • Regulators & Law Enforcement: When required by law (e.g., the UK Gambling Commission or MGA).
  • Game Providers: Aggregated data to ensure game integrity and fairness.

Your Rights (GDPR/CCPA/CPRA)

Depending on your location, you have the following rights:

  • Right to Access: Request a digital copy of all data we hold on you.
  • Right to Erasure: Request deletion of your data (subject to mandatory legal retention periods for AML).
  • Right to Opt-Out: Stop receiving marketing communications at any time.
  • GPC Signals: Our website honors Global Privacy Control (GPC) signals automatically.

Data Security

We employ industry-leading security measures, including:

  • AES-256 Encryption for data at rest.
  • TLS 1.3 for data in transit.
  • Mandatory Multi-Factor Authentication (MFA) for all financial transactions.

Retention Period

We generally retain your data for 7 years after account closure to meet statutory AML and tax requirements. Once this period expires, your data is securely deleted or anonymized.